Connectly Secures $20M Series B Led by Alibaba

Author

Slice of Retail Team
September 16, 2024

Key Highlights:

  • Connectly raises $20M Series B led by Alibaba with participation from Unusual Ventures, Volpe Capital, RX Ventures, and Falabella Ventures.

  • AI-powered platform enables personalized two-way messaging for businesses, enhancing customer engagement and sales.

  • Significant growth in 2023: Launched Sofia AI, doubled revenue, and expanded headcount.

  • Support from Alibaba strengthens Connectly’s potential to scale globally.

Notable Quotes:

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"At Connectly, we are vigorously working to bring AI-powered conversational commerce to brands around the world to create more personalized interactions at scale."

Stefanos Loukakos, Co-founder and CEO at Connectly
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"At Alibaba, we look to partner with innovative companies that are paving the way in their industry."

Alibaba Representative

Our Take:

Connectly's latest funding round is a testament to the growing importance of AI-driven conversational commerce. The ability to foster personalized, two-way interactions at scale is becoming a game-changer for retail and e-commerce businesses. By securing backing from Alibaba, one of the world’s largest retail giants, Connectly is poised to further cement its position as a leader in conversational AI. This investment will likely fuel more innovation in AI-powered customer engagement solutions, a trend that is expected to dominate digital commerce in the years ahead.