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- Nuqleous Welcomes John Koisa as New VP of Customer Success
Nuqleous Welcomes John Koisa as New VP of Customer Success
Slice of Retail Team
July 12, 2024
Key Highlights:
John Koisa appointed as new VP of Customer Success at Nuqleous.
John brings over 20 years of customer service management experience.
Focus on onboarding, implementation, and customer education.
Oversight of Help Desk for agile and responsive support.
Advocate for customer needs to influence product development.
Source (PR Newswire)
Notable Quotes:
"We are excited to welcome John Koisa to our leadership team. As we continue to expand and enhance our platform, John's proven track record in customer success and his deep understanding of client needs make him the perfect fit for this role. We are confident that his expertise will strengthen our customer relationships and drive our company's growth."
"I am excited to join the Nuqleous team, especially given its impressive focus on customer satisfaction, as evidenced by their industry-leading Net Promoter Score (NPS). I look forward to working with our dedicated Customer Success teams to ensure our customers achieve their business goals with our platform and continue to experience outstanding service."
Our Take:
John Koisa’s appointment as the Vice President of Customer Success at Nuqleous marks a significant step forward for the company in bolstering its commitment to exceptional client experiences. His extensive background in customer service management and strategic leadership will undoubtedly drive the Customer Success department towards greater efficiency and responsiveness. By focusing on comprehensive onboarding, implementation, and continuous education, Koisa will play a crucial role in ensuring seamless platform adoption tailored to each client’s unique business needs. His leadership is poised to enhance Nuqleous’s reputation for outstanding service and contribute to the company’s growth trajectory.