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Tekion Unveils AI Agents to Automate Automotive Retail Workflows
Slice of Retail Team
March 26, 2025
Key Highlights:
Tekion AI Agents move beyond AI assistance to full workflow automation.
First release: Tekion AI Agent for Service, streamlining service processes end-to-end.
Reduces manual intervention, automating approvals, repairs, and coordination.
Enhances dealership efficiency, customer experience, and profitability.
Part of Tekion AI’s broader Vertical AI initiative to modernize automotive retail.
Source: Business Wire
Notable Quotes:
“AI is at the core of Tekion’s vision to modernize and transform automotive retail.”
“Tekion AI is revolutionizing our service department by allowing our advisors to focus more on customers and less on manual processes.”
Why This Matters:
The introduction of Tekion AI Agents marks a significant shift for the automotive industry, bringing real automation to dealership operations. By reducing manual tasks and enhancing service efficiency, dealerships can improve customer experience, increase profitability, and streamline operations. As AI-driven automation becomes the industry standard, Tekion is setting the stage for the future of automotive retail with its Vertical AI approach.