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- Loop Launches Free Order Tracking Solution for Brands Through Peak Season
Loop Launches Free Order Tracking Solution for Brands Through Peak Season
Slice of Retail Team
September 13, 2024
Key Highlights:
Custom tracking pages enhance brand visibility and trust with customers.
Smart Recommendations on tracking pages boost repeat purchases.
Free service for brands using Loop’s returns solution through early 2025.
Reduces customer support inquiries by over 55%, as seen with Electric Picks.
Seamless returns initiation directly from tracking pages for enhanced user experience.
Source (Business Wire)
Notable Quotes:
“The addition of Order Tracking to Loop’s post-purchase solution marks our commitment to boosting merchants' operational efficiency and enhancing customer experience.”
“Loop’s Order Tracking has truly elevated our relationship with our customers.”
Our Take:
Loop’s Order Tracking solution offers a significant enhancement to the customer experience by allowing brands to maintain consistency across all post-purchase touchpoints. The integration of personalized product recommendations directly into the order tracking process not only builds consumer trust but also generates additional revenue opportunities for merchants. With a focus on operational efficiency and customer satisfaction, Loop continues to strengthen its position as a leader in the post-purchase logistics space. Offering this solution for free through peak season is a strategic move to support brands during the most critical time of the year.